Privacy Policy

1. Introduction

This privacy policy explains how Webmakerr (Radelandstraße 38, 13589 Berlin, Germany, “Webmakerr,” “we,” “us” or “our”) collects, uses, shares and protects personal data when you visit our website, sign up for our platform, create websites or interact with us in other ways. Personal data is any information that can identify you personally. We take the protection of your personal data very seriously and treat it confidentially and in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

2. Controller and contact information

If you have questions regarding this policy or the processing of your personal data, you can contact us at the above address.

3. Data we collect

We collect personal data in different ways:

3.1 Data provided by you

• Account information: When you create an account, you provide your name, company, address, email address, telephone number and other contact details.
• Payment information: If you purchase a subscription or domain, you provide billing details such as VAT number, payment method and transaction information.
• Content and materials: When you build a website or upload content (e.g., text, images, products), you may provide personal data about yourself or your customers.
• Marketing preferences: When you subscribe to newsletters or request marketing communications, you provide your preferences and consent.

3.2 Data collected automatically

When you visit our websites or use our services, certain data is automatically collected by our IT systems. This includes technical data such as your browser type and version, operating system, device identifier, referrer URL, hostname of the accessing computer, time of request and IP address. This data is collected automatically as soon as you enter our website.

We also use cookies and similar technologies to collect information about your usage patterns. Cookies are small text files stored on your device. Some cookies are necessary for the operation of our site; others help us analyse usage or display personalised advertising.

3.3 Data from third parties

• Analytics and advertising partners: For example, Google Ads and Meta (Facebook) provide us with aggregated data about the effectiveness of our marketing campaigns. We use Google Ads and Facebook Pixel for remarketing; these services may collect pseudonymous identifiers such as cookie IDs or mobile device identifiers to show ads to users across the internet.
• Domain registrars and payment processors: If you register a domain or complete a payment via a third‑party provider, we receive information necessary to complete the transaction.

4. Purposes and legal bases for processing

We process personal data for the following purposes and on the legal bases set out in Art. 6 GDPR:

• Performance of contract (Art. 6 (1)(b) GDPR). We process your data to provide, maintain and administer the Webmakerr platform, host your websites, process transactions and provide customer support. Without this data, we cannot fulfil our contract with you.
• Consent (Art. 6 (1)(a) GDPR). We obtain your consent to send marketing emails, place non‑essential cookies or process your data for remarketing. You may withdraw your consent at any time with effect for the future.
• Compliance with legal obligations (Art. 6 (1)(c) GDPR). We process data where necessary to comply with legal obligations, for example retention obligations under tax or commercial law.
• Legitimate interests (Art. 6 (1)(f) GDPR). We process data to ensure the security of our services, improve our offerings, perform analytics and marketing, and pursue or defend legal claims. We carefully balance our legitimate interests against your rights and expectations.
• Protection of vital interests or legal claims (Art. 6 (1)(d) GDPR and Art. 6 (1)(f) GDPR). In exceptional cases, we may process data to protect your vital interests or to establish, exercise or defend legal claims.

5. Use of cookies and tracking technologies

We use cookies, pixel tags and similar technologies to operate our website, measure its performance and present personalised advertising.

5.1 Essential cookies

These cookies are necessary for basic website functions, such as page navigation, account authentication and secure areas. Without these cookies, the website cannot function properly. The legal basis for using essential cookies is Art. 6 (1)(b) GDPR (performance of contract) or our legitimate interest (Art. 6 (1)(f) GDPR) in providing a functional website.

5.2 Analytics and performance cookies

We use analytics cookies (e.g., Google Analytics) to collect information on how visitors use our websites. This helps us improve our services and tailor our content. The legal basis is your consent (Art. 6 (1)(a) GDPR) or our legitimate interests (Art. 6 (1)(f) GDPR) if consent is not required. You can withdraw your consent at any time by adjusting your cookie settings.

5.3 Advertising and remarketing technologies

We use remarketing features of Google Ads and Meta Platforms (Facebook/Instagram) to show ads to people who have previously visited our website or used our app. Third‑party vendors, including Google and Meta, display our ads across the internet and use cookies or device identifiers to serve ads based on someone’s past visits. Our privacy policy therefore includes:

• A description of how we use your data to advertise online and build audience segments.
• A statement that third‑party vendors, including Google and Meta, show our ads on sites across the Internet.
• A disclosure that third‑party vendors use cookies or device identifiers to serve ads based on past visits.
• Information on how you can opt out: You can opt out of Google’s use of cookies or device identifiers by visiting Google’s Ads Settings or by visiting the Network Advertising Initiative opt‑out page. For Meta, you can adjust your ad preferences in your Facebook account.

The legal basis for using remarketing technologies is your consent (Art. 6 (1)(a) GDPR). You can withdraw your consent at any time by changing your cookie settings or contacting us.

6. Email marketing and newsletters

If you subscribe to our newsletter or consent to receive promotional emails, we process your name and email address to send you information about our services, news and offers. We may personalise these emails based on your use of Webmakerr. The legal basis is your consent (Art. 6 (1)(a) GDPR). You can withdraw your consent at any time by clicking the unsubscribe link in each email or by contacting us.

We use external email service providers to send newsletters. These providers process data on our behalf under data processing agreements to ensure compliance with the GDPR. We may track open and click rates to gauge the effectiveness of our campaigns but do not use this information to profile individuals beyond the purposes described here.

7. Sharing of personal data

We may share personal data with the following categories of recipients:

• Service providers: We use hosting providers, email service providers, payment processors, analytics providers, marketing agencies and other contractors who process data solely on our behalf and under strict data processing agreements. They are only authorised to process data as instructed and are bound by confidentiality.
• Advertising partners: We may share pseudonymised information with advertising partners (e.g., Google, Meta) to run campaigns and measure performance.
• Domain registrars: If you register a domain through our platform, we may share your data with the relevant registry or registrar to facilitate registration and comply with ICANN or country‑specific rules.
• Legal requirements: We may disclose data when required by law, court order or government request, or to assert or defend legal claims.
• Corporate transactions: In the event of a merger, acquisition or sale of assets, personal data may be transferred to the acquiring entity subject to this policy.

We do not sell personal data to third parties.

8. International data transfers

If we transfer personal data to countries outside the European Economic Area that do not offer an adequate level of data protection, we ensure appropriate safeguards such as EU Commission adequacy decisions, standard contractual clauses or binding corporate rules. You can request a copy of the safeguards by contacting us.

9. Data retention

We store personal data only as long as necessary to fulfil the purposes described in this policy or as required by law. When the purpose for processing no longer applies, or when you revoke your consent and no other legal grounds exist, we erase or anonymise the data in accordance with statutory retention periods.

10. Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, disclosure or unauthorised access. However, we note that data transmission over the Internet can have security vulnerabilities and complete protection of data against third‑party access is not possible. Our hosting providers process data only as instructed by us and in accordance with data processing agreements.

11. Your rights

Under the GDPR and the BDSG, you have the following rights regarding your personal data:

• Right of access: To obtain information about the origin, categories, recipients and purposes of your stored personal data at any time.
• Right to rectification: To request the correction of inaccurate or incomplete personal data.
• Right to erasure: To request deletion of your personal data if the legal requirements are met, e.g., if the data is no longer needed or if you withdraw your consent.
• Right to restriction of processing: To request restriction of processing under certain circumstances, for example if you contest the accuracy of the data or the processing is unlawful.
• Right to object: To object to processing based on our legitimate interests, including profiling, for reasons arising from your particular situation. You also have the right to object to processing for direct marketing at any time.
• Right to data portability: To receive your data in a structured, commonly used and machine‑readable format and to have the data transferred to another controller where technically feasible.
• Right to withdraw consent: If processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with a data protection supervisory authority if you believe that your personal data is being processed in violation of data protection regulations.

To exercise these rights, please contact us using the details provided in section 2. We may request additional information to verify your identity before we can comply with your request.

12. Children’s privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete that data. Parents or guardians who believe that a child has submitted personal data may contact us to request deletion.

13. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our data processing practices or legal requirements. The updated version will be published on our website. We will notify you of material changes by email or by a prominent notice on our website. Please review this policy regularly.

14. Data protection officer and supervisory authority

We have appointed a data protection officer to ensure compliance with data protection laws. You may contact our data protection officer using the contact details provided in section 2.

If you believe that our processing of your personal data violates data protection law, you have the right to lodge a complaint with the supervisory authority responsible for data protection in Berlin or with the data protection authority of your country of residence.

This Privacy Policy was last updated on 8 August 2025.