Refund Policy for Webmakerr
Effective Date: November 19, 2024
At Webmakerr, we strive to provide high-quality services to our users. If for any reason you are not satisfied with your purchase, we are here to help and will process your refund according to the terms outlined below.
- Subscription-Based Plans
Our services are primarily subscription-based. Once you subscribe to one of our plans, you will be billed according to the plan’s terms (monthly, quarterly, or annually).
Refund Eligibility: If you are dissatisfied with our platform, we offer a 30-day money-back guarantee on all paid plans. If you request a refund within 30 days of your initial purchase, we will refund the full amount.
After 30 Days: After the 30-day period has passed, refunds will no longer be issued for subscription fees. However, you may cancel your subscription to prevent future charges.
- Refund Process
To request a refund, please contact our support team within 30 days of your payment. In your request, please include:
Your account details (email address associated with the account).
A brief description of why you are requesting the refund.
Once we receive your refund request, we will review your case and process the refund as soon as possible. Refunds will be issued to the original payment method used at the time of purchase (PayPal or Stripe).
- Non-Refundable Charges
Domain Registration and Add-Ons: Any additional services such as domain registration, premium themes, or other one-time purchases are non-refundable.
Custom Services: Any custom development or consulting services purchased through Webmakerr are non-refundable. - Account Cancellation
You can cancel your subscription at any time by visiting your account settings on the Webmakerr platform. Cancelling your subscription will stop any future billing but will not provide a refund for any fees already paid. - Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website or notifying you through your account dashboard and via email. - Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us:
By email: info{{@}}webmakerr.com
By mail: Webmakerr International, Radelaandstraße 38, 13589 Berlin, Germany